Parhako Privacy Policy

Introduction

Welcome to Parhako (we, our, or us). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our test preparation platform, including our website, mobile applications, and related services (collectively, the Service).

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

Personal Information

We collect information that identifies, relates to, describes, or can be reasonably linked to you, including:

• Account Information: Name, email address, password, and profile details.
• Authentication Data: Information collected through email/password registration or OAuth providers like Google.
• Usage Data: Study progress, test results, performance metrics, and activity history.
• Technical Data: IP address, device information, browser type, operating system, and other analytics data.
• Payment Information: If you subscribe to premium features, we collect billing information, though payment details are processed by our third-party payment processors.

How We Collect Information

• Direct Collection: Information you provide when creating an account, updating your profile, or using our features.
• Automated Collection: Information collected automatically through cookies, web beacons, and similar technologies.
• Third-Party Sources: Information from authentication providers like Google when you use OAuth.

How We Use Your Information

We use your personal information for the following purposes:

• Providing and improving our Service
• Creating and managing your account
• Processing transactions and subscriptions
• Personalizing your experience
• Analyzing usage patterns and performance trends
• Developing new features and content
• Communicating with you about updates, offers, and support
• Ensuring security and preventing fraud
• Complying with legal obligations

Legal Basis for Processing (For EEA, UK, and Similar Jurisdictions)

We process your personal information based on:

• Performance of Contract: To provide our Service as agreed upon when you accepted our Terms of Service.
• Legitimate Interests: To improve our Service, ensure security, and conduct business operations.
• Consent: Where you have explicitly agreed to specific uses of your information.
• Legal Obligation: To comply with applicable laws and regulations.

Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third parties that help us deliver our Service (e.g., hosting, analytics, customer support).
• Authentication Partners: When you use OAuth providers like Google.
• Business Transfers: If we're involved in a merger, acquisition, or sale of assets.
• Legal Requirements: When required by law, court order, or to protect our rights or safety.

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Data Protection Rights

Depending on your location, you may have rights regarding your personal information, including:

• Access: Request access to your personal information.
• Correction: Request correction of inaccurate information.
• Deletion: Request deletion of your information under certain circumstances.
• Restriction: Request restriction of processing in certain situations.
• Data Portability: Request transfer of your information in a structured format.
• Objection: Object to processing based on legitimate interests.

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our Service is not intended for children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers.

Cookie Policy

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookies through your browser settings, though this may limit some functionality.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website or through other appropriate channels.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@parhako.com
Postal Address: KK Residencies, NUST Service Rd, H-13 Islamabad